Please note, as we work to continue to keep our community safe, we've implemented additional measures which may cause a slight delay of 1-2 business days. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM - 5:00PM CST, excluding holidays).
For Contiguous US (Lower 48 States):
What happens if I make a donation at checkout to the Primo Center? Does that donation help me qualify for free shipping?
The Primo Center is near and dear to our heart. So, we thank you for your support and appreciate you! But, in order to qualify for free shipping, you must have at least $50 of product and / or merchandise in your cart to qualify.
For Non-Contiguous US (Hawaii, Alaska, US Virgin Islands, and Puerto Rico):
Vital Proteins US does not ship internationally.
Looking for your favorite Vital Proteins® products outside of the United States? Our international Vital Proteins family is committed to providing you the products you love. Click here to find where you can purchase products and keep up to date with the latest Vital Proteins® news.
Shipping times vary between carriers. Once again, Vital Proteins will choose the correct carrier to assure your shipment arrives as soon as possible based on where you are located. The shipping times after your package has been processed and shipped are as follows:
After your order has shipped, you will receive a confirmation email containing one or more tracking numbers and an indication of which shipping service was used. Use the links proved below to track your shipment:
Don’t hesitate to Contact Us if you have any inquiries or problems with your order.