Shipping Information

Please note, as we work to continue to keep our community safe, we've implemented additional measures which may cause a slight delay of 1-2 business days. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM - 5:00PM CST, excluding holidays). Please note that all processing times are estimates and may be subject to change. Once your order ships, you will receive an email with tracking information.

U.S. Shipping Methods

For Contiguous US (Lower 48 States):

Vital Proteins is proud to offer free ground shipping for all single orders $50 or more shipped within the Contiguous US. In order to qualify for free shipping, you must have $50 or more of product and / or merchandise in your cart (before taxes). We ship orders using FedEx Ground Services (Home Delivery, SmartPost) and USPS Priority and First Class Services. Shipping carrier will be determined by Vital Proteins at the time of shipping based on end destination and service is selected to ensure delivery within five (5) to seven (7) business days.

For Non-Contiguous US (Hawaii, Alaska):

Vital Proteins does not offer free shipping to the Non-Contiguous US at this time, but you can still order our products with an additional shipping cost. Shipping cost will be determined by the standard rates of your preferred carrier.

International Shipping

Vital Proteins US does not ship internationally, to the USVIs, Guam, or Puerto Rico.

Looking for your favorite Vital Proteins® products outside of the United States? Our international Vital Proteins family is committed to providing you the products you love. We recommend checking Vital Proteins on Amazon in your local market when shopping outside of the US.

Shipping Times

Shipping times vary between carriers. Once again, Vital Proteins will choose the correct carrier to assure your shipment arrives as soon as possible based on where you are located. The shipping times after your package has been processed and shipped vary by carrier.

Tracking Your Package

After your order has shipped, you will receive a confirmation email containing one or more tracking numbers and an indication of which shipping service was used. Use the links proved below to track your shipment:

Problems with Your Order?

Don’t hesitate to Contact Us if you have any inquiries or problems with your order.