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A Day in the Life of Customer Advocate Associate Omar Samara

February 11, 2020

Welcome to The Vital Life, where we spotlight Vital Proteins employees. This week, our awesome Customer Advocate Associate Omar Samara, gives us a look inside his day.

the vital life

omar samara

Lively: Thanks for sharing your day with us, Omar! To kick things off, can you tell us about what you do at Vital Proteins and what you enjoy about your role?

Omar Samara: Hey, there! I am a customer advocate at Vital Proteins. We monitor consumer outreach and how we can make every consumer’s experience with Vital Proteins better than the last! The thing I enjoy about the role is that we are the center of Vital Proteins in terms of consumer feedback and when a customer gives us suggestions, we do take it to heart and make sure their voice gets heard!

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L: Walk us through your morning routine — what does this typically look for you?

OS: My morning routine is pretty simple! I always have to start my day with some cold brew coffee on my way into the office (with a scoop of unflavored Collagen Peptides, of course!) Coffee for me gets my mind right to tackle all of my projects for the day!  

L: Awesome! Once you get to the office, how do you get inspired for projects or tasks you might be working on throughout the day? 

OS: I get inspiration from my VP teammates. The thing I love the most with Vital is that a lot of work is collaborative. We bounce ideas and thoughts off one another, which is very encouraging and no idea is too small or too big! 

L: It’s lunchtime! What’s your plan?

OS: I have been trying lately to make my own salads but if I don’t do that, I like to run over to Beatrix, down the street from the office and get a make-your-own salad. I love their fresh ingredients and many options!

L: Yum! Switching gears, how do you tackle a mid-afternoon slump? What are your go-to things to get you through and re-energize your afternoon? 

OS: Typically, if I am hitting that mid-afternoon slump, I am definitely hitting up the Vital Café for a shot of espresso and a Chocolate Almond Sea Salt Collagen Bar™! To me, the afternoon is where I struggle to keep focus and an afternoon caffeine jolt is my go-to move!

L: You made it to the end of the day — congrats! What’s next on your agenda?

OS: When the workday is over, I am a nighttime workout guy! I will hit the gym for 90 minutes then head home, prepare dinner and watch some sports!

Rapid Fire Questions: 

Favorite Podcast? Bodega Boys
Favorite Vacation Spot? Dubai
Favorite Workout? Cardio (either running or biking) 
Favorite Vital Proteins product? Blackberry Hibiscus Collagen Water™

Thanks, Omar!