Collagen is the most abundant protein in the body and is a key constituent of all connective tissues. Collagen is the vital building block of our bodies including skin, hair, nails, bones and joints. Our bodies cannot synthesize enough collagen on their own and our diets today contain minimal collagen. Our collagen production declines 1% per year after we hit age 25, but our need for it only increases with time. Vital Proteins solves the collagen deficit problem, and supports connective tissue, joint health and muscle recovery.**

It is recommended to store in a cool, dry area.

We always recommend talking with your licensed healthcare professional first, as nutritional needs can vary when breastfeeding or expecting.

We certainly recommend that you talk with your pediatrician before introducing your children to collagen, as each child’s nutritional needs will differ.

Yes, our Collagen Peptides are hydrolyzed, they can be easily added to any hot or cold food or beverage.

We recommend taking collagen continuously as part of your daily routine to see results.

Add collagen to your everyday routine for a more vibrant you!

We normally suggest users consume 10-20 grams of collagen per day for results.

Our collagen powders are great for mixing into anything hot or cold. Think no-bake desserts, oatmeal and dressings or beverages like smoothies and water. For over 300 collagen recipe ideas, visit our Lively blog.

Collagen Peptides are made from pasture-raised bovine hides. The hides are first cleaned and soaked in hot water to remove the fat. They are then soaked in an alkaline or acid solution to facilitate the release of collagen. After, the hides are cooked in water with a temperature that fluctuates up to 190 degrees, to extract the collagen from the hides. Unlike the Beef Gelatin, the Collagen Peptides are broken down further with an enzyme treatment. The final steps are evaporation and milling, which results in the powder form of collagen or gelatin. The process does not involve high heat and results in a very fresh tasting product. If you'd like to review the process in greater detail, please watch our "How it's Made" video!

You can purchase Vital Proteins' products directly on vitalproteins.com. You can also purchase on Amazon or find retail stores using our Store Locator.

No, it is not, as it’s sourced from beef/fish/chicken. As of right now, we have yet to find a known source of vegan collagen. We do however have various vegan friendly products - Spirulina, Beauty Boost, Hair Boost, Skin Hydration Boost, Complexion Boost, Feeling Zen, and Mind + Memory Boost. They are not made of collagen, but offer other plant-based ingredients that help boost the body’s production of collagen or offer other functional benefits.

Right now the only ongoing discount we offer is through our subscription program. Save 15% (plus free shipping) on all future orders when you subscribe to your favorite products.

You can learn more about subscriptions here. Do check back on our Facebook and Instagram, because that is where we would announce any special offers.

We offer many different collagen-based products to fit any lifestyle. For those that are new to collagen, we recommend Vital Proteins Collagen Peptides, our flagship product. This product is easy to use—it dissolves in hot or cold liquids and is odorless & flavorless.

While both Collagen Peptides and Beef Gelatin offer the same benefits, it's recommended to use them differently. Collagen Peptides can dissolve in both hot and cold liquids without changing the consistency or texture. Beef Gelatin will thicken liquids, which is why we suggest adding it to your favorite soup, stew, or gummy recipe.

Our products were designed with your unique lifestyle in mind. Each product’s label clearly lays out the benefits, supplement (or nutrition) facts and list of ingredients, to help you — or your healthcare practitioner — decide which Vital Proteins product(s) are right for you and your wellness routine.

While our Vital Proteins Beauty Collagen® and Collagen Peptides are both sourced from grass-fed, pasture-raised bovine hide, there are differences! Our Collagen Peptides in our famous blue tub contains collagen, hyaluronic acid and vitamin C for a powerhouse supplement that is unflavored, odorless and helps support healthy hair, skin, nails and joints.** If you’re looking for an additional boost to your beauty routine, reach for Vital Proteins Beauty Collagen®, a refreshingly flavored supplement that skips the vitamin C and instead adds probiotics to the mix. Both products easily dissolve in hot and cold liquids.

Collagen Peptides help support connective tissue health in athletes, as well as promote healthy bones and joints.**^ Our Vital Performance Protein and Vital Performance Recover are great options for workout recovery, as they offer complete amino acid profiles, including BCAA to support muscle protein synthesis.**

Our commitment to three values—transparency, quality and clean labels—has earned the trust of our loyal community. Since the beginning, these values have guided our business practices and product formulations and have helped us become America’s #1 Collagen Brand.*

*Unflavored Collagen Peptides. *SOURCE: SPINS, TOTAL US MULO + NATURAL ENHANCED, L52 weeks ending 3/20/2022.

Yes, you are welcome to purchase our products on Amazon. To ensure you receive premium products made with quality ingredients, look for: Ships from Amazon, Sold by Vital Proteins.
Vital Proteins cannot guarantee the quality or authenticity of any Vital Proteins product sold by unauthorized sellers.

We currently do not offer samples, but we have a stick pack box with many of our most popular products on our products page.

In addition to the transit time for each shipping method, please allow 3–5 business days to process your order. Once the order has been placed, you will receive a confirmation number.

At Vital Proteins we offer $50+ orders get free shipping within the contiguous United States. Please see shipping transit estimates next to your shipping service at checkout. We typically process and ship orders within one business day. Orders will be processed and shipped during regular business hours (Monday through Friday 9:00AM - 5:00PM CST, excluding holidays). Vital Proteins does not ship internationally. We cannot account for vendor or carrier delays that may occur.

No - Vital Proteins does not ship outside of the United States.

Vital Proteins products are available on our international websites. Find the full list here.

Yes, but please check out our return policy here.

We test every lot of each product for heavy metals and microbiological components. We utilize independent, certified third party labs to conduct these tests.

Our Beef Gelatin Collagen Peptides (5 oz. Canister, 10 oz. Canister, 20 oz. Canister, Stick Pack Box), Collagen Peptides With Hyaluronic Acid and Vitamin C, Collagen Peptides (Vanilla), Collagen Creamer (Coconut), Collagen Creamer (Vanilla), Collagen Creamer (Mocha), Matcha Collagen (Original Matcha), and Collagen Peptides Capsules are Kosher certified.

Most of our products have a 2-5-year best by (not expiration) date, while some are 1 year. Best by dates are printed clearly on the bottom of each product canister.

Our manufacturing facility is NSF certified cGMP (current Good Manufacturing Practices) facility.

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shopify Pay, Amazon Pay, and e-gift cards issued in USD.

To subscribe to a product, you will need to first make sure that you both have a Vital Proteins account and that you are signed in. Once signed in, navigate to the desired product page. Once you have selected the size of the product you wish to purchase, you will select “Subscribe & Save” and adjust the subscription frequency to your liking. You can repeat this process for multiple items on one order prior to checking out.

Great question! Be sure to take a look at how many servings are listed for the product you’d like to subscribe to.For example, one 20 oz canister of Collagen Peptides has 28 servings. If you are using this product daily, we suggest setting your frequency to every 3 weeks.

Yes! You may have as many products as you’d like on one subscription.

Yes. You may cancel your subscription at any time. We do require any changes or cancellations made at least three days prior to your next order date. Please note, and this is important, if you wish to cancel an order less than three days prior to you ship date, Vital Proteins is unable to cancel or issue a refund.We do send a courtesy email reminding customers of their ship dates five days prior to the scheduled ship date, which we feel is an ample amount of time to update their subscription. That being said, this is sent as a courtesy and it is ultimately the customer's responsibility to track their own subscription.

Unfortunately we do not accept additional discounts on subscription orders!

Subscriptions are automatically cancelled once payment fails to be processed. Please call us at 224-544-9110 (Monday - Friday, 9AM - 5PM CST) to reactivate your account. You will then be able to update your payment information accordingly!

We are so sorry to hear that you are having this experience. Please email us at info@vitalproteins.com or call us at 224-544-9110 (Monday - Friday, 9AM - 5PM CST) for an estimate on when this product is back in stock and to see what product may be a good substitute in the meantime.

Yes, unfortunately when one item on a subscription order is out of stock, the entire order will be held until all products on the order are back in stock. If you’d like to receive the remainder of your order, you can delete that item from your subscription and reset the order date to the next business day.If you need help with this, please feel free to contact us!

No! There are no hidden fees. All orders within the contiguous U.S. still qualify for free shipping. State tax is added if applicable.

Delivery Address:

Once signed into your account, select the tab labeled “Subscriptions”. From here, select “Edit Subscription” under your active subscription. Now that you are viewing your subscription, select the pencil icon next to the field labeled “Delivery Address”. Update your address accordingly and be sure to “Save” your updates prior to exiting the screen. Please note that all alterations to shipping addresses for recurring orders need to be made at least three days prior to the scheduled ship date. It is the customer’s responsibility to ensure that their address is properly updated prior to their order being processed. Orders that have not been updated and have been issued to a previously entered address will be refunded once the product has been returned to sender.

Billing Address:

Once signed into your account, under the tab labeled “Account”, select “Primary Address”. Select “edit” under the existing Primary Address, which is your billing address by default. Update your address accordingly and be sure to click “Update Address” prior to exiting the screen.

Yes, you can have a different address on each subscription!

Once signed into your account, select the tab labeled “Subscriptions,” and, from there, choose “Edit Subscription” under the active subscription you wish to adjust. Now that you are viewing your subscription, click on the current frequency listed next to the field labeled “Frequency” and update your frequency accordingly. Be sure to select “Save Changes” to save your modifications. Note that this will update your frequency - not your next order date. To update your next order date, you will then need to select the date next to the field titled “Next Shipment,” and then proceed to alter your next order date. Click “Save Changes'' to complete this process.

Once signed into your account, select “Manage Subscription”. Now that you are viewing your subscription, select “Manage” and “Change Upcoming Order Date”. Click “Okay” to save your changes.

Please email us at info@vitalproteins.com or call us at 224-544-9110 (Monday - Friday, 9AM - 5PM CST) to remove or add a product on your subscription.

Please give us a call at 224-544-9110 or utilize our Live Chat function on our website (Monday - Friday, 9AM - 5PM CST), and we will be happy to assist you in swapping the item on your account!

Think: Easier and faster than ever before! We created this mini cart with you in mind. You’ll be able to see what’s in your cart as you shop around vitalproteins.com.

We can use FedEx, USPS, and Amazon for our subscription orders! Please email us at info@vitalproteins.com or call us at 224-544-9110 (Monday–Friday, 9AM–5PM CST) and we can assist you further.

Once signed into your account, select “Manage Subscription”. Now that you are viewing your subscription, select “Manage” and “Cancel Subscription”.

If a subscription is cancelled after an order is processed, that order will still be shipped out. Per our subscription policy, we require a minimum of three business days for any modifications or cancellations. Feel free to contact us at info@vitalproteins.com for more information.

Once signed into your account, select the tab labeled “Subscriptions,” and, from there, click “Edit Subscription” under your active subscription. Now that you are viewing your subscription, select the credit card icon next to the field labeled “Payment Method” and update your card number accordingly. Be sure to select “Add payment method” to close this window, and “Save Changes” to properly save this update. Please

Note: If your subscription is missing from your account due to an attempted Credit Card process, please give us a call at 224-544-9110 (Monday - Friday, 9AM - 5PM CST) to get your Subscription re-activated.